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The Homeowner Protection Office (HPO) is a provincial Crown Corporation formed in 1998 in response to the need to introduce basic consumer protection legislation and regulatory improvements within the residential construction sector. The HPO was established under the Homeowner Protection Act (Act), which was passed on July 28, 1998 for the main purposes of:
- strengthening consumer protection for buyers of new homes
- helping bring about improvements to the quality of residential
- construction, and
- supporting research and education respecting residential
- construction in British Columbia.
The HPO is responsible for:
- licensing residential builders and building envelope renovators province-wide
- monitoring the performance of the third-party home warranty
- insurance system underwritten by the private sector
- carrying out research and education which benefits the residential construction industry and consumers, and
- administering financial assistance programs for owners of leaky homes in the form of the Reconstruction Program and the Province's PST Relief Grant Program.
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